Field service software for equipment dealers
Keep your business system. MSPLift is the technician's day, with or without a signal, feeding your work orders without re-keying. It stays when the office system changes.
No canned demo. A conversation with someone who knows this work, then a day on site, then a written scope.
proof
Dealers have changed business systems and kept MSPLift in the field
6 of 12
2025 Hyster Dealers of Distinction run their field service on MSPLift
Thousands
of technicians run their day on MSPLift
11.4 million
work orders completed through MSPLift
15 years
connecting field service to dealer business systems
how it works
A work order from start to finish
01 Dispatch
The job lands on the technician's tablet with the customer, the unit, its history and the parts on the truck.
02 On site
Inspection, diagnosis and notes are captured on the floor, in a yard or a cold room, with no signal needed.
03 Parts and labor
Parts used and hours worked are recorded once, by the person who did the work, as it happens.
04 Photos and signature
The customer sees what was done and signs on the device. The record is complete before the truck leaves.
05 Close-out
When a signal returns, the work order lands in your business system ready to invoice. Nothing is re-keyed in the office.
why dealers keep it
Built for the way a dealer service department already runs
Works without a signal
Warehouses, yards, freezers and basements. The technician keeps working and the record syncs when the device reconnects.
Keeps your business system
MSPLift sits between the technician and the system of record. Change the office system and the field keeps running the same way.
Technicians keep their workflow
Screens shaped to forklift service, not a generic form builder. Dealers describe it as set and forget, and rate the support ten out of ten.
fleet management
Give your customers a window onto their fleet
Service requests, alerts, cost per hour, utilization and maintenance history for every unit, in one portal your customers log into. Sold on its own or alongside the technician platform.
Tell us what is going on in your service department
A real person gets back to you within one business day. We will ask how your technicians work now, what system you run, and where the time goes. If we are not a fit, we will say so.
Prefer to talk? Call 1-888-422-9793.
